Hey there. Thanks for stopping by my newly re-launched blog (formerly known as The Morgan Files). I’m excited to having this updated platform to share my thoughts on customer service, sales, management/leadership, social media, and other professional issues with you. With so many other blogs out there on these subjects, why stop and read mine? I’ll give you three great reasons:
1.) I’m not just somebody with opinions. I’m a trainer and speaker who works with business leaders, managers, and frontline employees on a daily basis. I’ve helped others with their businesses and I might be able to help you with yours.
2.) I care about your business. I don’t take the time to do this because I’m bored. I do this because I’m tired of seeing businesses accept mediocrity and the status quo. You were meant for more than that. I offer real solutions and strategies to help business run with excellence. It’s time you grabbed it and ran with it, too.
3.) I’m a consumer just like you. But as a trainer, I pay extra attention to how the businesses I buy from get the job done. I see what works and what doesn’t work. I’m pretty critical at times (almost to a fault). Sometimes I want to scream when I see the apathy. Sometimes I want to throw a double fist pump for a job well done. In either case, it’s always with an eye toward WOW.
So here we go. I hope as you read on that you’ll feel compelled to comment on my posts, subscribe, and even share me with your friends and associates. Looking forward to engaging with you.